_lhermann’s Twitter Archive—№ 3,759

How to handle a SaaS fuck up? Don't ask me 😆 But here's what I did: - I wrote an incidence report: stagetimer.io/blog/incident-report-2022-10-07/ - Liz is responding to messages offering refunds where applicable - I'm now knee-deep in Cloudflare's Load Balancer docs to avoid this happening again 😅 @_lhermann/1578292302866706432